For your family's first chapter

A little one.
A lot to navigate.
Find your support.

Looking for newborn care at home, or a place to learn? Choose the path that fits your family.

Family placement is handled by the Newborn Care Solutions Agency. Education is offered by Newborn Care Solutions.

Parents smiling at their newborn
Two clear paths. Your family's needs come first.Photo: Kelly Sikkema / Unsplash

01 / Find support at home

Tell the agency
what care looks like
for your family.

The Newborn Care Solutions Agency provides referral and placement support for families seeking a Newborn Care Specialist or postpartum care.

Contact the agency Opens the agency website, thencsa.com.

Care options to discuss

Newborn and overnight care

Support with newborn care and the early weeks at home.

Postpartum doula care

Support centered on recovery and the family's adjustment.

Twins, multiples and premature infants

Discuss your family's circumstances and the experience you need.

Travel newborn care

Ask about support for travel and your planned arrangements.

Explore the agency's services The agency confirms availability, location, schedules, scope and fees. A Newborn Care Specialist provides non-medical care. Medical questions belong with your healthcare team.

A clearer picture of the next step

From first conversation
to hiring support.

  1. Share what you need

    Begin on the agency's website. Its process includes an information form, a family profile and a conversation about your needs.

  2. Discuss the search

    The agency puts an agreement in place before recruitment, then introduces candidates as applicants become available.

  3. Meet and choose

    Interview applicants to discuss care approaches, expectations and working together. The agency supplies interview guidance.

  4. Work through hiring

    After you choose, the agency guides hiring and onboarding. Ask which checks, agreements and terms apply to your arrangement.

A summary of the agency's published process. The agency confirms timing and terms with each family.

02 / Learn about your newborn

A place for
your questions, too.

These courses include parents in their audience. Explore the subject, then check access and purchase terms on the learning site.

Understand a common newborn topic

Skin Rashes in Newborns

An educational introduction to common newborn skin appearances and rashes, with a worksheet and resources.

For parents, grandparents and caregivers. Education does not diagnose a skin concern.

Learning can help you ask informed questions. Your baby's healthcare team remains the place for individual medical advice.

Explore free resources

Before you continue

A few family
questions.

Can I book care on this website?

No. Family care is arranged through the separate Newborn Care Solutions Agency. Its contact page is the first step to discuss a search for your family.

Is a Newborn Care Specialist a medical provider?

No. The agency describes NCS work as non-medical newborn care and parent support. Ask about each provider's role and qualifications, and follow your healthcare team's guidance.

Can you confirm someone is available for my dates?

The agency confirms availability, location, timing and fees for each family. Contact the agency with your dates and needs.

What should I ask before hiring?

Discuss your dates, schedule, care needs, expectations, fees and the agency's hiring process. Review the scope, references, checks and agreement directly with the agency.

Is the Where to begin guide for parents?

No. That guide helps caregivers choose professional training. For family care, contact the agency. For parent learning, start with the courses on this page.

Start with a conversation

Your family's needs.
A clear next step.

Contact the agency