Define your agency's role
Know exactly where your agency fits in an NCS placement, and what both the caregiver and the family expect.
For agency owners and placement teams
Place Newborn Care Specialists
as confidently as you place nannies.
For agency owners and placement staff who want to start or strengthen NCS placements. Learn the agency's role, the postpartum caregiver roles and how working with an NCS differs from working with a nanny.
- Price
- Discussed on your call
- Format
- Starts with a free 30-minute call
- Prerequisites
- For agencies that place, or plan to place, Newborn Care Specialists.
NCS placement looks simple.
Then you try it.
You may already see families asking for Newborn Care Specialists, and you place nannies well. So NCS placements should be easy. Then the differences show up. The roles have similar names but different jobs, families are not sure what they are hiring, and an NCS expects a different kind of partnership from your agency.
Without a clear approach, many agencies hold back and do nothing. Others place an NCS the way they place a nanny, and both the family and the caregiver feel it.
This program gives your agency a clear way in. Much of what you already do in nanny placement carries over, with a few changes and a different approach. The program shows you which changes matter, so you can enter NCS placement with confidence.
What changes for you
After the course,
you can:
Explain the caregiver roles
Name the different postpartum caregiver roles and explain how each one differs, so families choose the right support.
Show families what an NCS brings
Focus your conversations with families on what a Newborn Care Specialist can bring to them.
Market to families and NCSs
Reach potential client families and attract Newborn Care Specialists to work with your agency.
Work with NCSs on their terms
Adjust how your team interacts with a Newborn Care Specialist, which is different from how you work with a nanny.
Build on what already works
Adapt your current nanny placement process for NCS placements instead of starting from scratch.
What the program covers
- The agency's role in NCS placements
- The expectations of both the caregiver and the family
- The different types of postpartum caregivers, their names and how each role differs
- How to educate families on these roles and on what an NCS can bring to them
- Marketing to potential client families and to Newborn Care Specialists
- How working with an NCS differs from working with a nanny
- Adapting what you already do in nanny placement for NCS placements
Is this course right for you?
This course is for you if
- You own or run an agency and see a growing demand for Newborn Care Specialist placements
- You place nannies with confidence, but NCS placements feel like a different world
- You want to explain the postpartum caregiver roles clearly to the families you serve
- You want Newborn Care Specialists to see your agency as one that understands their work
Choose another route if
- You are a family looking for care for your own newborn. Go to the For parents page
- You are a caregiver looking for your own NCS training. Explore the core programs
- You want training to approve a candidate for placement. Education supports understanding and does not replace your agency's own evaluation
Your instructor
Tonya Sakowicz
Founder, Newborn Care Solutions
Tonya founded Newborn Care Solutions with her husband, Todd, after more than 30 years as a nanny, Newborn Care Specialist and household manager. Her business grew to include education for agencies that place Newborn Care Specialists.
She has spoken for the Association of Premier Nanny Agencies at their annual conference and for nanny agencies nationwide, and served as Co-President of the International Nanny Association from 2018 to 2020.
The learning.
In their words.
Our agency took on NCS placements occasionally but didn't have much success until our staff took Newborn Care Solutions' Foundational and Advanced courses. With Tonya's help, we completely transformed our NCS process and have been thrilled by the results. We now get to work with our favorite clients again as they welcome new babies into their families, build NCS teams, and work with the same candidates over and over again.
I can always tell when I'm working with an agency that has had direct guidance from Newborn Care Solutions. They treat me as a true Newborn Care Specialist with all that involves and advocate for my position with families rather than marketing me as just another 'night nanny'. They understand appropriate rates of pay and pay structures for experienced providers, they fight to find me the 'right' clients and they understand the legalities of legal pay dependent on the position's structure! Agency positions through Newborn Care Solutions trained agencies are always at the top of my list!
Individual experiences, not a promise of outcomes or earnings.
Before you enroll
Your questions,
answered.
How do we get started?
Book a free 30-minute call to see if the program is right for your agency. Use the contact page to reach the Newborn Care Solutions team.
We already place nannies well. Is this different?
Yes. NCS placement has its own nuances, from the agency's role to how you work with the caregiver. Much of what you already do translates well, with a few changes and a different approach.
Is the agency program the same as Foundational or Advanced?
No. The Agency Placement Program addresses the agency's placement role. Individual NCS courses have their own curriculum and entry requirements.
Is this the route for hiring care for my own family?
No. For family placement, go to the For parents page. This program is for agencies that place Newborn Care Specialists.
Does training approve a candidate for placement?
No. Training supports understanding. Review each candidate's preparation, experience, qualifications and fit through your own process.
Discussed on your call, starts with a free 30-minute call